SECURE WEBMAIL

The quickest and easiest way to access your emails is via “Freedom of Creation Mail” our Secure Webmail App. This works in all major web browsers and even on your phone.

To access your emails, just click here: https://mail.freedomofcreation.co.uk

IMAP SETTINGS

Please Note: These are generic instructions, steps may differ slightly, depending on which client you are using.

Setting up your email client (such as Outlook, Thunderbird or Mac Mail) to work with Freedom of Creation Mail is pretty straightforward and easy, as long as you’ve got the correct credentials! One of our team will have provided you with your email address and password, once you have received this information you can log in using IMAP. As of March 2016, we no longer support POP.

  • OPEN YOUR CHOSEN EMAIL CLIENT

  • CREATE A NEW ACCOUNT

  • LOCATE THE IMAP SETTINGS AREA.

  • ENTER THE FOLLOWING:

Field Enter
Username Your full email address (i.e: john@mydomain.com)
Password Your email account password
Incoming Mail Server (IMAP Host) mail.pro-shops.co.uk
Incoming Port 993
Authentication Type Password
Use SSL YES
Outgoing Mail Server (SMTP Host) mail.pro-shops.co.uk
Outgoing Port 587
Authentication Type Password
Use SSL YES

Please Note: Even though your mobile phone (particularly Apple Devices) label the Outgoing Mail Server fields as Optional, you must enter them for your email to work correctly.

CHANGING YOUR PASSWORD

Once we have set up your email account, it’s advisable to change your password* as soon as possible. You can do this by navigating to the “Settings” area of our Webmail here: https://mail.freedomofcreation.co.uk

*Make it something strong and hard to guess!